Responsible Gaming

Introduction

At Lizaro Casino, we are committed to promoting responsible gambling. Gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to take regular breaks.

Age Verification

Gambling is only available to individuals aged 18 years and over in Great Britain. We take age verification seriously and verify all accounts before allowing access to our services. If you are under 18, please do not attempt to register or place bets.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Spending more money on gambling than you can afford to lose
• Chasing losses by gambling more to try to recover money lost
• Hiding gambling activity or lying about the amount you gamble
• Gambling to escape stress, anxiety, or other emotions
• Neglecting family, work, or other responsibilities due to gambling
• Experiencing mood swings or irritability when unable to gamble
• Borrowing money to fund gambling activities
• Thinking about gambling most of the time
• Being unable to stick to predetermined spending limits
• Friends or family expressing concern about your gambling habits

If you recognise any of these signs in yourself or someone else, help is available.

Self-Help Tools

Lizaro Casino provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly).
• Loss Limits: Set a maximum amount you are willing to lose during a specific period.
• Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you need a break from gambling.
• Time Out: Take a cooling-off period from gambling activities.

To access these tools, log into your account settings or contact our customer support team.

Support Organisations

If you or someone you know is struggling with problem gambling, support is available from these organisations:

United Kingdom

• GamCare – Free, confidential support and counselling for problem gambling
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (free, 24/7)
• GamStop – Free, confidential online self-exclusion scheme for gamblers in Great Britain
  Website: www.gamstop.co.uk
• National Problem Gambling Clinic – NHS-funded specialist service
  Website: www.cnwl.nhs.uk

Other Countries

• Australia: Gambling Help Online
  Website: www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  Website: www.responsiblegambling.org
• United States: National Council on Problem Gambling
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website: www.bzga.de

Take Action Today

If you believe you have a gambling problem or are concerned about your gaming habits, please seek help immediately. Reaching out to one of the support organisations listed above is a positive first step. Help is confidential, free, and available 24/7.

Remember: You are not alone, and support is available.